Contact Us
If you encounter any issues while using the Binance Web3 API, please reach out through the channels below.
Technical Support
For API integration, request errors, signature verification, and other technical questions.
| Language | Telegram Group |
|---|---|
| English | t.me/binance_api_english |
| Chinese | t.me/Binance_api_Chinese |
Business Support
For partnership inquiries, quota requests, and other commercial topics.
- Submit a request: forms.gle/3zjCNC1J5dBRUAsr7
Before You Reach Out
To help us diagnose the issue faster, please have the following information ready:
- Request timestamp (value of
X-OC-TIMESTAMP) - API Key (first 8 characters only — never share the full key)
- Endpoint path and HTTP method
- Error code and the
msgfield from the response body - Steps to reproduce
If you suspect a security incident or that your API Key has been compromised, contact us immediately via the Telegram technical support group and rotate your API Key on the developer platform without delay.
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